Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.
“Personal data” is any information relating to an identified or identifiable natural person.
Server log files
You can use our websites without submitting personal data.
Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored in server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address, amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.
Customer account - Orders
When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.
Collection, processing, and transfer of personal data in orders
When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract with you.
Your data is transferred here for example to the shipping companies and dropshipping providers, payment service providers, service providers for handling the order and IT service providers that you have selected. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.
Use of your email address for mailing of newsletters
We use your email address outside of contractual processing exclusively to send you a newsletter for our own marketing purposes, if you have explicitly agreed to this. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You can unsubscribe from the newsletter at any time using the relevant link in the newsletter or by contacting us. Your email address will then be removed from the distributor.Your data will be forwarded to a service provider for email marketing in the course of order processing. It will not be forwarded to other third parties.
Your data will be transferred to a third country, which is covered by an adequacy decision by the European Commission.
Forwarding of your email address to shipping companies for information on shipping status
We forward your email address to the shipping company in the course of contractual processing. The forwarding is for the purpose of informing you by email on the shipping status of your order.
Payment service providers - Credit check
All PayPal transaction are covered by the PayPal Data Privacy Statement. You can found this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en
Use of personal data if you choose Klarna as payment method
If you have chosen Klarna’s payment services Klarna invoice and/or Klarna hire purchase as a payment option, you have agreed to us collecting and transmitting to Klarna the following required personal data for the handling of purchase on account and an identity and credit check such as first name, last name, date of birth, gender, email address, IP address and phone number as well as the data required for handling the purchase on account connected to the order, such as the number of items, item numbers, invoice amount and taxes in percentage. The data processing allows us to offer the payment methods of purchase on account and hire purchase as well as the required credit check. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal.This data is transmitted so that Klarna can produce an invoice for the handling of your purchase with your desired invoice processing method and carry out an identity and credit check. Klarna requires the buyer’s personal data in order to collect information from credit agencies for the purposes of identity and credit checking. In Germany these may be the following credit agencies:
- Schufa Holding AG, Kormoranweg 5, 65203 Wiesbaden
- Bürgel Wirtschaftsinformationen GmbH & Co. KG, Postfach 5001 66, 22701 Hamburg
- Creditreform Bremen Seddig KG, Contrescarpe 17, 28203 Bremen
- infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden.
In the course of deciding on the foundation, execution or termination of the contractual relationship, Klarna will, along with an address check, collect and use information on the buyer’s previous payment behaviour as well as probability values on this behaviour in the future. Klarna will calculate these score values on the basis of a scientifically recognised mathematical and statistical procedure. Klarna will use your address data, among other things, for this purpose. If this calculation shows that you are not creditworthy, Klarna will inform you of this immediately.
Revocation of the use of personal data by Klarna
1. You may withdraw your consent to the use of personal data to Klarna at any time. Klarna may, however, remain entitled to process, use and transmit personal data if this is necessary for the contractually compliant handling of payment by Klarna’s services, is legally prescribed or is encouraged by a court or an authority.
2. Of course, you can get information on the personal data stored by Klarna at any time. This right is guaranteed by the Bundesdatenschutzgesetz (Federal Data Protection Act). If you as a buyer should want this or wish to share changes relating to the stored data with Klarna, you can send an email to email@example.com.
Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services.
Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
The data processing described subsequently in this section, especially the setting of cookies, will be carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest:
- in the needs-based and target-oriented design of our website, for example, with tools for analysis and statistics
- in addressing the website visitors in a targeted manner using interest-based advertisement, e.g. using conversion tracking
You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.
Use of Google Analytics
Use of the remarketing or “similar target groups” function by Google Inc.
Use of Google Ads conversion tracking
Use of Facebook remarketing
Use of Google AdSense
Our website uses the AdSense function by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
Use of Belboon
Use of Sendcloud
Shipment takes place via the "SendCloud" shipping portal (SendCloud GmbH, Kanalstr. 10, 80538 Munich, Germany). In accordance with Art. 6 Para. 1 lit. b DSGVO, we pass on your data to SendCloud exclusively for the purpose of processing your online order. Your data will only be passed on to SendCloud if this is actually necessary for processing your order. Details on data protection at SendCloud can be found on the SendCloud website at www.sendcloud.de/datenschutz/
Use of Mailchimp
Our website uses the list provider MailChimp to send our newsletter. MailChimp is an offer of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318 ("Rocket"). Rocket signed the so-called "Safe Harbor Agreement" on 22.07.2008, which is a data protection agreement between the European Union and the United States.
The data stored during registration is transmitted to Rocket and stored by Rocket. The data entered during registration will not be passed on to any other third parties. After registration MailChimp sends you an e-mail to confirm your registration. Furthermore MailChimp offers different analysis possibilities about how the sent newsletters are opened and used, e.g. to how many users an e-mail was sent, whether e-mails were rejected and whether users have unsubscribed from the list after receiving an e-mail. However, these analyses are only group-related and are not used by us for individual evaluation. MailChimp also uses the analysis tool Google Analytics from Google, Inc and may include it in its newsletters. Further details on Google Analytics can be found in this data protection statement under "Google Analytics".
Further information on data protection at MailChimp can be found at: http://mailchimp.com/legal/privacy/
You can revoke your consent to the storage of the data as well as their use for sending the newsletter at any time. You can exercise your revocation at any time by email to firstname.lastname@example.org or by clicking on the link provided in each newsletter.
Integration of the Trusted Shop Trustbadge
The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and the possibly collected evaluations as well as to offer the Trusted Shops products to buyers after an order.
This serves the protection of our legitimate interests in an optimal marketing of our offer according to art. 6 para. 1 p. 1 lit. f DSGVO, which predominate in the context of a weighing of interests. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When calling up the Trustbadge, the web server automatically saves a so-called server log file, which contains, for example, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. These access data are not evaluated and are automatically overwritten at the latest seven days after the end of your page visit.
Further personal data is only transferred to Trusted Shops if you have consented to this, have decided to use Trusted Shops products after completing an order or have already registered for use. In this case, the contractual agreement made between you and Trusted Shops applies.
Use of OrderlyEmails
Our website uses the app OrderlyEmails in order to design custom notification emails (including order confirmations, draft invoices, shipping confirmations and updates, order cancellations, refund notifications, account activation, password recovery emails, abandoned checkout notifications and emails to our customers). OrderlyEmails is an offer of FORSBERG+TWO, Tranegårdsvej 74, 2900, Hellerup, Denmark.
Further information on data protection at FORSBERG+TWO can be found at: https://www.forsbergplustwo.com/pages/privacy-policy
Use of Tax Exempt Manager
Our website uses the app Tax Exempt Manager to offer VAT-free purchasing to foreign business customers. Tax Exempt Manager is an offer from Latori GmbH, Sonnborner Str. 39, 42327 Wuppertal, Germany.
Further information on data protection at Latori GmbH can be found at: https://www.latori.com/privacy
Use of YouTube
Our website uses YouTube LLC’s function for the embedding of YouTube videos. (901 Cherry Ave., San Bruno, CA 94066, USA; “YouTube”).
YouTube is an affiliated company of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA;“Google”).This feature shows YouTube videos in an iFrame on the website. The option “advanced privacy mode” is enabled here. This prevents YouTube from storing information on visitors to the website. It is only if you watch a video that information is transmitted to and stored by YouTube.
Your data may also be transmitted to the USA. Following the US-EU Data Protection Agreement, Google has become “Privacy Shield“ certified and is therefore obliged to observe European data protection laws.
Rights of persons affected and storage duration
Duration of storage
After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed to further processing and use.
Rights of the affected person
If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.
Contact us at any time. Our contact details can be found in our imprint.
Right to complain to the regulatory authority
You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally.
Right to object
If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for reasons arising from your particular situation to object at any time to the processing of your data with future effect.
If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal claims.