Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Dispatch shall not be made to the following foreign islands: Canary Islands (Teneriffa, Fuerteventura, Gran Canaria, Lanzarote, La Palma, La Gomera, El Hierro), Greenland, Faroe islands.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):
We do not charge any shipping costs.

Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

Austria / Belgium / Czech Republic / Denmark / Liechtenstein / Luxembourg / Netherlands:
Order value up to 89,89€ = 9,90€
Order value from 89,90€ = 0,00€

Croatia / Estonia / Finland / France / Hungary / Ireland / Italy / Latvia / Lithuania / Monaco / Norway / Poland / Portugal / Slovakia / Slovenia / Spain / Sweden / Switzerland:
Lump sum = 19,00€

Please note:
All gift vouchers are delivered exclusively by e-mail. Therefore, we do not charge any shipping costs for gift vouchers.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-3 days, for deliveries abroad within 3-6 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

We ship with:

After dispatch you will receive an e-mail from DPD with your parcel number to track the delivery via DPD Parcel Navigator.

If the delivery date does not fit, you have the following change options in the navigator:
- Change delivery date
- Select a neighbor
- Signature release authorization
- Select a Pickup Parcel Shop

Accepted Payment options

- Prepayment via transfer
- Payment via credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via Sofortüberweisung [immediate transfer]
- Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via amazon payments

Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

Payee: ROOM IN A BOX GmbH & Co. KG
IBAN: DE11 4306 0967 1218 3051 00

In case of questions, please contact us at the contact details mentioned in the Legal Notice.